Support

Support for anuboXBRL Add ins for Microsoft Excel®

For setup help and feature guidance, start with our User Manual.

User Manual

Everything you need for anuboXBRL Reader and anuboXBRL Analyzer—installation, first-run, features, and troubleshooting.

Link: https://docs.anubo.com/reader_analyzer/user-guide

Support will be provided through our community forum (currently under construction), which will be available on this page.
In the meantime, email us at support@anubo.com.

For faster assistance, please include:

your “anubo account email“
Microsoft Excel edition & version (Microsoft Windows/Apple Mac/Web) and your OS version
“Environment Info” and “License & account” details, copied from the anuboXBRL Add-in, Settings → About
Steps to reproduce the issue and any screenshots

Support for anuboXBRL Add ins for Microsoft Excel®

Microsoft and Excel are trademarks of Microsoft Corporation.

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Contact us

We look forward to hearing from you via email request@anubo.com. This allows us to better respond to your request. We will reply as soon as possible – usually within the next working day.